Privacy Policy for Property HomeCare
Last Updated: February 12, 2026
1. Introduction
Property HomeCare ("we," "us," or "our") operates the Property HomeCare mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email address, phone number
- Profile Information: User role (Landlord/Tenant), profile photo
- Authentication Data: Password (encrypted), login credentials
2.2 Property Information
- For Landlords: Property details, unit information, rental amounts
- For Tenants: Assigned property and unit information, lease details
2.3 Financial Information
- Payment Data: Payment history, transaction records
- Banking Information: Processed securely through Paystack (our payment processor)
- Note: We do not store credit card or bank account details on our servers
3. How We Use Your Information
We use the collected information for:
- Creating and managing user accounts
- Facilitating property and tenant management
- Processing rent payments
- Managing maintenance requests
- Sending notifications and reminders
- Providing customer support
- Improving app features and user experience
4. Information Sharing
4.1 With Other Users
- Landlords can see tenant information for their properties
- Tenants can see their landlord's contact information
4.2 With Third-Party Service Providers
Paystack (Payment Processing)
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption: Data encrypted in transit (HTTPS/TLS)
- Authentication: Secure password hashing
- Access Control: Role-based access restrictions
- Payment Security: PCI-DSS compliant through Paystack
6. Your Rights
You have the right to:
- Access your personal information
- Update your account information
- Delete your account
- Manage notification preferences
- Request a copy of your data
7. Data Retention
- Active Accounts: Data retained while account is active
- Deleted Accounts: Data deleted within 30 days of account deletion
- Backups: Backup data deleted within 90 days
8. Children's Privacy
Property HomeCare is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be notified through in-app notification or email. Continued use of the App after changes constitutes acceptance.
10. NDPR Compliance
Under the Nigeria Data Protection Regulation (NDPR), you have the right to access, correct, delete, and port your personal data. To exercise these rights, contact us at the email below.
12. Consent
By using Property HomeCare, you consent to this Privacy Policy and agree to its terms.